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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Duplicate lines in Fre...
Microsoft Dynamics AX (Archived)

Duplicate lines in Free Text Invoices

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Posted on by Tina Kim 103

Hello 

I have created a free text invoice with voucher # FTI000001088, and as I remembered , I put only one line with amount 11,345,355 but I could find duplicate lines in the journal. Also total amount 22,690,910 which is twice as 11,345,355.

 please see the screenshot 

2146.fti.png

However when I checked Voucher transaction, customer transactions ,and settle open transactions, the amount of this voucher  FTI000001088 is  only11,3435,455.  I'm confused which one is the correct amount.

What I believe is that  11,345,355 is correct amount, then I curious why there are duplicate lines in Free Text Invoice.

Any one have idea?

Thank you 

Tina  

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Tina,

    What AX2012 System do you operate (R2/R3 with CU7/8/9/...)?

    Has this happened only one time?

    If it occured already several times, have you checked LCS for an available hotfix?

    Best regards,

    Ludwig

  • Tina Kim Profile Picture
    Tina Kim 103 on at

    Hello Ludwig

    Thank you for your comment

    We are using R3 CU10

    I'm not sure this happened only one time, but i have seen this happened only once.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Tina,

    As long as the voucher seems right this should not be a big issue especially if this issue does not come up more than once.

    Probably it is just related to the update of the totals and free text invoice form.

    If you refresh or reopen the free text invoice form, do you see any difference?

    If this it not the case, please have a look at LCS.

    There seem to be some hotfixes available for similar issues.

    Best regards,

    Ludwig

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