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Finance | Project Operations, Human Resources, ...
Suggested Answer

over and under delivery- sales orders

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Posted on by 126

Hello-

Can someone please provide examples and what over and under delivery exactly means with sales orders (percentages)

When I try and post a pack slip I get error (overdelivery of line is 100.00 percent, but the allowed overdelivery is only 0.00 percent

item # 43652

Posting has been cancelled. 

Thank you! 

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Janie,

    Can you please check your sales order lines?

    The settings for the allowed over/underdelivery are most probably set to 0.

    If you change this setting then you should be able to post.

    More information on over/underdelivery can be found here:

    community.dynamics.com/.../accept-underdelivery-for-salesorders

    organicax.com/.../

    Best regards,

    Ludwig

  • Jennifer Vallario Profile Picture
    126 on at

    What should this be set to to work other then 0?

    Can you explain what they mean the link does not really say much I know about parameters but what do they mean? what does over and under delivery do?

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi Janie,

    the introduction on the blog from Lachlan (OrganicAX) is telling you the purpose. When you order goods, depending on the scenario, you would allow for over or underdelivery. When you order televisions, you might not want to receive more to prevent over-stock and aging of the model.

    When you buy grind or sand, and you order a full ship (e.g. 700 tons), you can setup percentage to control a margin for over and underdelivery. The quantity receipt may vary due to weather conditions during transport. You can then setup e.g. 5% or 10%.

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