Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

How to enable campaigns in App for Outlook?

Posted on by Microsoft Employee

Hi,

I need to enable campaigns in the app for outlook.

I added the campaign entity to the App for Outlook but, when I try to access the entity records through the search in the app for outlook, I get an error stating "selected entity isn't enabled for the client". Please suggest what I can do to fix this issue.

Here is a screenshot of the properties of the entity:-

Campaign-Entity-_5F00_Outlook-Properties.PNG

Thanks,

Sravya

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to enable campaigns in App for Outlook?

    Hi,

    I am experiencing the same problem - is there a fix? I have added to the "App for Outlook" also, enabled quick create, added to the categorised search but at a loss of where to turn next.

    Is the issue not being able to select "Enable for Mobile" from the screenshot above?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans