When creating a work order within Field Service, I add in a service called 'Labour' at a duration of 1 hour.
I then want to book that work order to a resource which should calculate the duration at 1 hour, however it ignores any durations entered in a service directly in the work order.
Duration of the service is an hour.
When trying to book the work order, it has 0 duration. The only one with a duration of 30mins was an Incident.
Why isn't it calculating any duration on the standard services?
