Supply chain | Supply Chain Management, Commerce

Quality order failed to validate

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Posted on by EP-30071230-0

Hello,

We have an error message when validating a quality order, mainly if we want to update the inventory status.

So we are using Quality management for warehouse processes, where the registration of the PO triggers the creation of a quality order and a work order to put the item sampling into the quality check location.

We also setup in the test group an update of the inventory status based on result.

Here some screenshots of our setup:

The quality order is correclty created, and the work order to put goods in QC location is ok:

But when we want to validate the quality order (pass or fail), we are receiving this error message:

After a lot of research and test, we just found out that if we remove the values in these 2 fields in test group, then we are able to validate the quality order:

But of course our goal is to change at least the failed quality order status.

Does anyone know what is causing this bug ?

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Dynamics 365 Supply Chain Management

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Laurens vd Tang 5,033 Super User 2026 Season 2 on at

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Good day,

What is the inventory status of the item on the QC location after the put away from the inbound location?

Best regards,

Laurens van der Tang

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EP-30071230-0 8 on at

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the inventory status is available in QC location:

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Laurens vd Tang 5,033 Super User 2026 Season 2 on at

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Good day,

Can you change the following parameters for "Item samplings" to "Yes" and try it again?

Warehouse

Inventory status

Location

License plate

Best regards,

Laurens van der Tang

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EP-30071230-0 8 on at

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Hi Laurens, thanks for your time.

I've changed the setup as per your recommandation:

But when I validate the quality order I'm still having the same error message.

I even created a new test by creating a new purchase order, to trigger a new quality order, performed the work order to move to QC, but when validating the quality order, the error message is poping:

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Sagar Suman 6,867 Super User 2026 Season 2 on at

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Hi,

Can you confirm below please

1. When you performed the mobile device registration system would have created a quality item sampling work to move items from default receiving location to quality location.

a - Is this work closed?

b - If work is closed is the stock still lying on the quality location (Same location as the put location of the work). Sometime stock is manually moved away from that location which causes this error.

If possible, please share on hand screenshot of this item on the quality location with all inventory dimensions enabled.

2 - Have you done the setups for the post quality order validation put away work? Work template and location directives for work order type 'Quality order'

Regards,

Sagar Suman | LinkedIn

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EP-30071230-0 8 on at

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Hi Sagar,

1a: yes the quality item sampling work is done and closed as shown below:

1b: here below is the on-hand list with all dimensions displayed:

2: yes the full setup is done and it's working only if I remove the values in the fields to change inventory status in the test group.

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Sagar Suman 6,867 Super User 2026 Season 2 on at

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Hi,

Thanks for sharing on hand. What are your test results? Are all test passed or failed?

If all test results entered resulted in quality order test as fail in that case when you try to validate the quality order it will make an attempt to change the inventory status from Available > Blocked

Please share what are you test status for the quality orders?

Also check in the inventory blocking form if any blocking exists for the quality order. You can use advanced filters to filter your quality order and item. If found edit and make qty to 0 and try again to validate quality order.

Regards,

Sagar Suman | LinkedIn

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EP-30071230-0 8 on at

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Hi Sagar,

There is only 1 test in the quality order and the result is failed:

Please note that the error message pops up in both cases (fail or pass).

Here below is the inventory blocking of the quality order:

After I edit and put quantity 0 in inventory blocking => then I validate quality order. It still doesn't work, but the error message is different this time:

The inventory blocking is still there with the 0 quantity:

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