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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / External Error - No su...
Customer experience | Sales, Customer Insights,...
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External Error - No such object on server

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Posted on by Community Member

Hello,

We have a CRM2011 on-premise installation. When attemping to create a user account, we get the error message "External Error - No such object on server". Any ideas what can cause this and how this can be fixed?

Screenshot of user form

pastedimage1584981566856v2.png

Screenshot of error message

pastedimage1584981440752v1.png

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  • Community Member Profile Picture
    Community Member on at

    Contents of error log:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Server was unable to process request.Detail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

     <ErrorCode>-2147016656</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

     <Message>Server was unable to process request.</Message>

     <Timestamp>2020-03-23T16:42:53.5799211Z</Timestamp>

     <InnerFault i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

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