External Error - No such object on server

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Posted on by Community Member

Hello,

We have a CRM2011 on-premise installation. When attemping to create a user account, we get the error message "External Error - No such object on server". Any ideas what can cause this and how this can be fixed?

Screenshot of user form

Screenshot of error message

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Contents of error log:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Server was unable to process request.Detail:

<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

<ErrorCode>-2147016656</ErrorCode>

<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

<Message>Server was unable to process request.</Message>

<Timestamp>2020-03-23T16:42:53.5799211Z</Timestamp>

<InnerFault i:nil="true" />

<TraceText i:nil="true" />

</OrganizationServiceFault>

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