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Using D365 with in teams and make call to a contact

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Posted on by USA80

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In MS Teams, if I am using D356 in Teams, and I go to a contact record, and try to call that contact, does the system automatically make an activity record for a phone call for that record?

Also, can I chat within D365 and Teams and have those chat records tied to a record?

Thank you in advance.

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Wahaj Rashid 11,321 on at

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RE: Using D365 with in teams and make call to a contact

Hi,

Thank you for your query.

As far as I know, none of these features are currently available.

Teams integration provides collaboration on D365 data within teams, it is currently not a telephony kind of integration.

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