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ReportI'm having a pretty consistent issue where I'll assign a user a Dynamics license, but they never show up in the user list inside dynamics.
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I'm having a pretty consistent issue where I'll assign a user a Dynamics license, but they never show up in the user list inside dynamics.
We faced the similar issue, the below helped us - use Force Sync User action of Power Platform Management Connector - Power Automate or PowerShell Cmdlets for the same
Hi Partner,
Can you click Yes under "Did this answer your question?" to close this thread if my answer is helpful.
Thanks.
Hi JMAtoms,
Usually it takes more than an hour or some times a day to sync users to CRM.
Maybe you can refer following links to check all:
New User not visible in Dynamics 365 CE – {Quick Tip} | HIMBAP
(+) AD-synced Users missing for CRM-assignment - Microsoft Dynamics CRM Forum Community Forum
Or you can refer following link to force sync users:
Force Sync Users from Azure AD to Dynamics CRM – Nishant Rana's Weblog
Finally, if you still face any issue, i would suggest raising a support ticket with MS.
https://admin.powerplatform.microsoft.com/support
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