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Hi,
I try to create a refund payment for a customer.
I have a credit memo, and the customer asked me for a refund.
and I have to do it through a EFT file (not a check)
I have all the bank information setup for the customer, I prepared my payment journal.
then I go in the action > function > generate EFT file (from the payment journal page)
but when I click "Generate EFT Files..." (from the generate EFT files page) I receive this error:
"The Vendor does not exist. Identification fields and values: No.='C123456'
but it's not a vendor, it's a customer.
So how can I produce an electronic payment for a customer?
Do I have to create a vendor with the same number as my customer???
or is there any specific configuration I have to validate in BC?
thanks.
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