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Microsoft Dynamics RMS (Archived)

Receipt Printer Error

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RMS is not printing receipts. The Star TSP100 printer will print a test page receipt in the computer settings, but won't print in RMS. It was working until I moved the location of the register. When everything was hooked up again, it no longer worked. How can I fix this?

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  • Kevin Antosh Profile Picture
    1,649 on at

    "caw2728", what version of Windows and what version of RMS are you using? Is the printer connected to the same USB port as before? Any error messages when starting RMS POS or trying to print a receipt? You may want to review these instructions: www.microsoft.com/.../zsheet_receiptprinter.htm

  • Community Member Profile Picture
    on at

    I run the Star TSP743 printers currently on LPT, so it's not likely related to the printer proper. if your error is the "Error #-2147467259 Database connection lost. Here You can contact Brother Printer Keeps going offline support for best support.

  • TheNeos Profile Picture
    1,347 on at

    Warning... The link in Berry Smith's answer redirects to a site marked as dangerous by Google.

  • Suggested answer
    Antonijo Todorovik Profile Picture
    4,025 on at

    Hi Caw2728.

    You only physically moved the HW or You re-installed RMS on other machine? In both cases, have you checked the RMS SO Manager register configuration? The printer name is correctly written-in there? Try also the Receipt Printer config, to preview the receipts and see if RMS recognize the printer at-all…

    On the other side, are You sure nothing have changed since You move the machine? Any Windows update or similar?

    BR, A.

  • liza7278 Profile Picture
    5 on at

    If you are using Printer, and facing an issue with the printer, then I will suggest you visit fix epson error code 0xf4. It will provide you with all kind of solutions against any error and will help you a lot to use the printer in an effective manner. 



  • harrywilliam798 Profile Picture
    5 on at

    The error you are describing that you faced with the printer is really bad to see. I want to say nowadays many people are facing the problem of epson error code 0x97 and it's really a little bit tough to solve. So I suggest them to update the driver properly then you will get the proper solution. 

  • harrywilliam798 Profile Picture
    5 on at

    The error you are describing that you faced with the printer is really bad to see. I want to say nowadays many people are facing the problem of epson error code 0x97 and it's really a little bit tough to solve. So I suggest them to update the driver properly then you will get the proper solution. 

  • harrywilliam798 Profile Picture
    5 on at

    The error you are describing that you faced with the printer is really bad to see. I want to say nowadays many people are facing the problem of epson error code 0x97 and it's really a little bit tough to solve. So I suggest them to update the driver properly then you will get the proper solution. 

  • harrywilliam798 Profile Picture
    5 on at

    The error you are describing that you faced with the printer is really bad to see. I want to say nowadays many people are facing the problem of epson error code 0x97 and it's really a little bit tough to solve. So I suggest them to update the driver properly then you will get the proper solution.

  • harrywilliam798 Profile Picture
    5 on at

    The error you are describing that you faced with the printer is really bad to see. I want to say nowadays many people are facing the problem of epson error code 0x97 and it's really a little bit tough to solve. So I suggest them to update the driver properly then you will get the proper solution.

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