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Microsoft Dynamics CRM (Archived)

Gratitude to this community

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I want to thank many of you in this community who have helped me in the last three weeks.  Prior to then I had never used Dynamics and had no training.  I was presented the challenge to see how quickly I could stand up a (proof-of-concept) case tracking system for our local social services department.  I am weird this way in that I would accept such a challenge; how hard could it be, I thought?  Ha! 

Two weeks in a row I worked over 60 hours.  Each impediment I encountered required me to stop and "figure it out" by testing numerous variations, searching Google, searching TechNet, searching blogs of many of you, until I could determine what kind of controls were in place under the hood.  In many cases I reached out to this forum and help was quickly at hand. 

This coming week my work will be demonstrated to the Director over Human Services in our county with the objective off getting a green light to fund a full-blown development project.  We have no doubt it will be approved.  The coolest thing is that the end state solution is already 80% complete.  We will defer to a consultant to review what I've done and tweak to ensure extensibility and manageability before letting the paint dry.

So, I want to extend my gratitude to those of you who have helped me along the way.  It is amazing what I was able to do with this tool without training and in such a short period of time.  It's a testament to the tool and to the community.

Thank you and I will do my best to contribute back as I grow in my knowledge of the tool.  I'm a believer.

Debra

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  • Mahendar Pal Profile Picture
    45,095 on at

    Hi Deb,

    Nice to hear you completed your challenge :) , thank you for your appreciation to all community members, looking forward for your contribution to share your experience and knowledge.

    Best of luck for your project !!!

  • Aiden Kaskela Profile Picture
    19,696 on at

    Hi Deb,

    Congratulations on rising to such a difficult challenge. Good luck with your project moving forward - and you hit any road-blocks, you know where you can come :)

    Aiden

  • ScottDurow Profile Picture
    21 on at

    Hi Deb,

    It's stories like yours that make it worth while. I'm sure I speak for most when I say that the reason we try to help is that we are passionate about Dynamics CRM and we hope that others will love it too!

    Thank you for sharing.

    P.S. Your post about cat food on your blog was interesting and has prompted a change in the way we feed ours - he seems happier!

    Cheers,

  • Neil Parkhurst Profile Picture
    10,727 User Group Leader on at

    Great to hear, you have done really great to achieve so much. I am sure everyone on here agrees with your positive view of dynamics CRM "tool". It is a fun product to work with.

  • MDS Profile Picture
    1,788 on at

    I'd like to echo Debra's sentiments. This is a fabulous community - one of the best I've come across in nearly 20 years of working in IT. There are some extremely knowledgeable people on here and, importantly, they are willing to share their wisdom and make things a bit easier for us mere mortals!

    I've read countless ebooks on CRM, sat on various webinars and training sessions, yet if I get really stuck (sometimes on something ridiculously simple!), I always turn to this community as it's such a wealth of useful information.

    Thanks so much to all the contributors for being generous, patient and willing to help on such a scale.

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