Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

OOB Pick Ribbon Button Custom Alert in Queue Item

(0) ShareShare
ReportReport
Posted on by 65

Hello All , 

I have a Requirement to create Custom pop up Alert using OOB pick button in Dynamic 365 .

When a user select a Queue item and hit the pick button so we already have OOB pop Up alert stating this item assigned to specific User .  But I need to create new alert after this OOB pop up alert with Customised text . I have tried with Ribbon workbench but not sure what needs to done to have new custom alert .Any help will be appreciated . Please find the attached screenshots .

Note : I have to add new custom alert after the OOB alert on hitting the Pick button as highlighted in red . 

 

PickButton-Alert.PNG

Thanks 

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,436 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans