Hi.
Good day! We have an existing PO with a quantity specified as 1538. The quantity received and invoiced is 1336. We have a couple of invoices left to be processed which will exceed the quantity specified. We tested it in Sandbox: re-open the PO to update the quantity then invoice the remaining quantity. However, when we tried it in production, we were getting the error message that the quantity (base) should not be less than the quantity received, which is the case. The correct quantity is 1980 and the quantity received and invoiced is 1336. The quantity accepted was 2700 and above. Currently, it can't be changed to a lower quantity because of the same error message.
We need the quantity to be set to 1980 to ensure that the PO will be closed upon invoice of all the remaining quantity. How do we go about this? Thank you.