You’re offline. This is a read only version of the page.
80
We are using the MFG BOM and an item has been returned from the customer. It is damaged and requires some labour and component items to fix. In the sales order screen you are prompted to select return qty type. Please explain to me the difference between the choices and what happens to the qty on hand for each type, as well as it would appear that a credit invoice can be actioned?
Secondly, what do you recommend using for the "rework" MO on the shop floor as we wish to capture labour and material costs of the fix? It doesn't look like we can open the original MO and add a rework operation to it.
Appreciate your help as I am really new to GP.
*This post is locked for comments
Thanks, I will look into it and get back to you
Mohammed, you should look at Depot Management in the Field Service module. It provides rework order functionality.
Hi
If you use same Finished goods and create a Production order without selecting the BOM. In the ProdBOM adding list of items/Service items for rework process. Then when you end it will throw production variance, which is incorrect value.
There is no functionality exist in Microsoft Dynamics as such “Rework” process functionality especially related to Discrete manufacturing industry. I’ve been looking for this process since so far.
No problem!
The several different inventory buckets allow a firm to keep certain items out of Quantity On Hand but in the GL and accounted for. Here is the classic definition of the buckets from our book on Inventory Control Techniques:
On Hand -- Inventory "on the shelves" and ready to sell to customers or use in production
Returned -- Inventory in the warehouse typically returned from customers that need to be inspected and possibly reworked before being placed in On Hand inventory. If these items are inspected and found to be OK, a transfer is posted from Site A to Site A (what ever your site ID is) and the buckets can then be specified (move the item from Returned to On Hand).
In Use -- Inventory is still owned by the company but is being used, as in trade show display items, et cetera.
In Service -- Inventory returned by customers for Service. The Service Modules use this bucket.
Damaged -- Items that are returned and are no good can be discarded through an adjustment transaction or moved to Damaged. The rework process can then be scheduled to take these items and fix them. HOWEVER, the items will be issued from On Hand, meaning that any items in Returned or Damaged will need to be transferred to On Hand as part of the disposition.
These buckets are used to keep parts that are not shippable out of Quantity on Hand.
Second issue....
Of course, your original MO is closed and cannot be reopened. Create a new MO for the rework. As raw materials, use the part being fixed (yes, you can put the finished item on the MO as a component) along with any needed additional parts. You can simply build a list of components rather than create any special BOM.
Some people use the Service Modules for repairs as they allow parts to be pulled from inventory without pre-planning the list of components needed.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (