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Word Template Emailing Errors with Address in BCC:

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Posted on by John Oberlin

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We just upgraded to Dynamics GP 18.6.1695 (Canadian Payroll Tax Table Update - December 19/2023). Word Template emailing is failing with an /An unknown error occurred/ error, but only on messages when there is an email address in the BCC: field. Messages with only TO: and/or CC: populated work fine.

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Lisa at AonC.com 1,041 Super User 2026 Season 1 on at

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There is a discussion about this in the following community post:

Unable to send invoices after year end update - MSGraphEmailSendEmail (dynamics.com)

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John Oberlin 98 on at

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I've already re-registered GP in Azure AD and confirmed Mail.ReadWrite API permissions are granted.

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