Hi comminity,
I'm trying to get some useful data out of the Email Engagment "addon" which is included in Sales Enterprise. So far I've managed to get the summary both from the email and from the view "All followed email". So I can see the total number of opens and clicks at leas. What I would like to know is:
1) List of everyone who actually opened it, and/or clicked what link
2) List of all recipients who have not opened it
I know I can open a specific contact, and find the interactions in the time line, but I need a list which can help me follow up everyone who have not yet opened the email.
Anyone?
