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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Save the output of con...

Customer experience | Sales, Customer Insights,...

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Save the output of conversation intelligence in Azure

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Posted on by Ravi Shukla Microsoft Employee

My customer is looking to save the data from conversation intelligence and relationship analytics from dynamics 365 to azure.

How can we achieve that? Is it already stored in Azure storage somewhere? Also how we can utilize data from CI to generate insights in power BI?

Please suggest.

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Haig Liu Microsoft Employee on at

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Hi Ravi Shukla,

This needs to be configured in advance:

https://learn.microsoft.com/en-us/dynamics365/sales/configure-conversation-intelligence-call-data

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