Hi all,
I am looking for recommendations from others on what can be done to improve performance for end users with forms that contain personalisations.
We have created organisation based personalisations that we publish out to user roles for the Sales Order form to make it user friendly and streamlined for our businesses requirements. This has including hiding, rearranging and adding new fields.
However, some users are advising that it is taking up to 8 seconds to open a single line Sales Order. Microsoft has advised us over a support ticket that it is because we are using personalisations.
Particularly when the FormRunConfigurationHelper::changeCurrentView task is run.
Have others encountered this issue, what can be done to assist speeding up the loading of the form?
Would the best idea be to recreate this custom view via a custom form layout with code?