web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Integration of MS CRM ...

Customer experience | Sales, Customer Insights,...

Suggested Answer

Integration of MS CRM and WhatsApp Business API

(0) Share

Report

Report

Posted on by _nanu2208

105

Hi,

I want to integrate whatsapp business API with MS CRM. I can see there are two ways.

1. Using Business Solution Provider

2. Run your own infrastructure and solution using docker/Minikube,webhook(not sure how to use it).

So, What is the the best way for integration?

2. Are both these options paid? Is there any cost wise difference?

Thanks in Advance

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Adrian Begovich 1,027 Moderator on at

Like (0)

Report
Copy link

Link copied!

Hi _nanu2208,

This tutorial explains how to integrate Microsoft Dynamics with WhatsApp using the tyntec WhatsApp Business connector and Power Automate Flow.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 184 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans