web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... SMS consent is outboun...

Customer experience | Sales, Customer Insights,...

Suggested Answer

SMS consent is outbound subscription center form

(0) Share

Report

Report

Posted on by HOB_1

20

Hi,

I am using real time marketing and enabled the feature 'Configurable compliance settings in email editor' so I can create a more versatile subscription form in Outbound marketing with subscription lists and bring into the RTM email builder. I want to be able to manage a contact's channel opt in's. How can I add the sms contact consent preference to the subscription form so they can receive sms in RTM journeys via Twilio config and how is the sms opt out managed?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Leco Lv Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi partner,

I don't know if this is what you need, hope it can give you a little help.

learn.microsoft.com/.../gdpr-use-features

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 184 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans