I want to import records into my account entity that have unique account names but the same contact. I've turned off all sorts of duplicate detection globally and also adjusted settings to remove duplicate detection at the entity level for account and contact. Imports fail and when I review the report (see lock on screenshot below) it seems to indicate that duplicate detection is still on. How do I turn this off?
I made a new sandbox environment and removed all the duplicate settings before I ever imported anything, and then I was able to import duplicates. But with my existing entity it seems as if the out of the box controls aren't doing the job. I wonder whether or not a deeper cure requiring C# is required, but that's beyond my present ability. Any tips would be appreciated. Thanks, GERALD DAHL
