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The December 2025 #CRM #CommunityCall from Dynamics 365 featured special guests Ayushman Jain and Jonas Schwarzwälder. Ayushman shares all about the #Dynamics365 #MCP Server updates, while Jonas gives his tips on how #PowerPlatform tools can bridge D
Our latest #FastTrack #Dynamics365Bite introduces the Sales Order Agent—an autonomous #CopilotStudio solution that reads email attachments, extracts order data with AI Builder GPT prompts, validates customers and products, and creates sales orders in
Closing cases shouldn’t be a waiting game. With the latest Dynamics 365 Contact Center update, Case Management Agent (CMA) takes the last mile off your plate, automating follow-ups and case closure with SLA-aware precision and sentiment-savvy logic.
Learn about Finance in Microsoft 365 Copilot, the newest #Copilot offering designed to revolutionizes how finance teams approach their daily work within Microsoft productivity tools Outlook and Excel. You will also learn how to create AI actions to a
This month's #CommunityCall featured sessions from the Community and Microsoft product teams. Explore two powerful features within #Dynamics365 Finance Accounts Receivable: Customer Prepayments and the Customer Invoice Logging Framework. Learn how th
Part four of our latest #FastTrack #D365Bites series is an overview of the licensing model for Dynamics 365 Finance and Operations apps. You'll gain an understanding of identity management, role-based security, and the structure of user licenses. Lea
Learn how to use the License User Summary report in Finance and Operations to analyze requirements, optimize entitlements, and reduce costs. Get hands-on with telemetry-driven insights and practical examples for identifying entitlement gaps. Part 3 o
Explore user license management in #Dynamics365 Finance and Operations with a focus on #PowerPlatform Admin Center and LCS licensing reports. See how to analyze, assign, and optimize licenses, and ensure compliance across your environments. This is P