Chat with Service in Microsoft 365 Copilot | What's New with Dynamics 365 Shorts

Ready to see how Microsoft 365 #Copilot can bring #CRM data directly into the flow of work? In our latest "What's New With" #Dyanmics365 short, discover the Service in Microsoft 365 Copilot extension (preview), which lets you: • Query CRM data without leaving Microsoft 365 • Generate AI-powered insights like case summaries • Deliver more consistent, connected customer experiences This early preview gives teams a glimpse into what’s possible: connecting data, insights, and AI across tools to simplify how we work with customers. Currently available in the U.S. (preview), with functionality continuing to evolve based on feedback. Read more on Microsoft Learn: https://aka.ms/d365shorts/serviceagent