Unlock the Power of Dynamics 365 Commerce Omni Channel Order Management Flows
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In this session we will review the supported omni-channel order processing flows of Dynamics 365 Commerce, including:
Buy online, edit in call center
Buy online, edit in store
Buy in store, edit in call center
Buy online, in call center, or in store for customer pickup in store
Buy online, in call center or in store for shipment from store
Buy online, in call center or in store for shipment from a DC
Buy online, in call center or in store and return in store
Buy online, in call center or in store and return to DC
Order synchronization processes (Async vs. Real Time)
Limitations/scenarios not supported
Presenter: Holly Haines
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