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Pause and resume production jobs automatically using the production floor execution interface in Dynamics 365 Supply Chain Management. If a worker needs to focus on indirect activity, production jobs now react automatically. Workers stay focused on t
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Ready to see how Microsoft 365 #Copilot can bring #CRM data directly into the flow of work? In our latest "What's New With" #Dyanmics365 short, discover the Service in Microsoft 365 Copilot extension (preview), which lets you: • Query CRM data withou
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In our latest "What's New With" #Dynamics365 short, learn how to build trust with smarter, consent-led audience segmentation. Clear defaults, adaptive send options, and full control by targeting explicit opt‑ins only mean you reach the right customer
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Take a look at how you can connect AI agents to #Dynamics365 Sales workflows using the #MCP server in our latest short. If you’re looking to build agents that can securely retrieve, update, and act on #CRM data without complex custom integrations, cl
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Check out the latest video in our "What’s New With" series, as we take a look at the Quality Evaluation Agent in Dynamics 365. This superb AI‑powered capability is the perfect solution to help your supervisors consistently assess and improve customer
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Check out the latest video in our “What’s New With” short video series, with a look at how you can access and analyze important data with Sales Chat in #Microsoft365 #Copilot for Sales. Sales Chat gives you a conversational way to access important in
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Our “What’s New With” short video series continues with a look at how you can enhance your customer service team's performance with Quality Evaluation Agent. By automatically assessing your customer interactions against defined criteria, the Quality
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Check out the latest video in our “What’s New With” series, as we take a look at how you can set quiet times to prevent messages from sending during unwanted hours with Dynamics 365 Customer Insights. By configuring your quiet time message settings,