Thanks for the detailed and clear guide. I did try to assign a workflow step to an AD group unsuccessfully ? Am I missing something, some setup perhaps ?
We actually have a known issue with adding domain groups to a Workflow step as an Approver or Manager of the Workflow type. This issue is scheduled to be fixed in R2 for Dynamics GP 2015. We haven't heard for sure what build of Dynamics GP 2013 this will be fixed in, but hopefully it'll be around the same timeframe, which is around June of this year.
This process works when 1 have 1 approver for allrequisitions. How about in the case where I have 3 departments and 3 approvers (1 for each department). Since I can only have 1 workflow active, how can i setup the workflow to allow user from each department to submit requisiton and the manager from each respective dept approve?
What we've seen some customers do, when they want the requisitions to go to different departments and/or approvers, is to setup the workflow steps so that depending on the user account submitting the requisitions and/or department on the requisition, it will go to specific users or groups for approval.
For example, looking at the Purchase Requisition Entry window, you could use the 'Comment ID' field or even the 'Requested By' field which populates with the GP user account logged in at the time.
With this, you could setup the workflow steps for the Purchasing Requisition Approval workflow to have a condition such as 'Where Purchasing Requisition Line.Requested By is xxxxxx', then have it go to approver A. You could have a first step like this for each department as needed.
If the same GP user may submit requisitions for different departments, then you may need to use a different field, something you could use to help Workflow determine what department the requisition is for, and thus get it to the right approver(s) depending on that workflow.
Hope this helps!!