Hello all,

Another major release, another upgrade to plan. Hopefully by now in following our blog series throughout the release cycles you will have started to build up an arsenal of troubleshooting and planning tricks to continue making your upgrades go smoothly. This blog post will look to build on previous themes and knowledge.

First, as always, make sure you factor a test upgrade into your process. Part of a test upgrade is to ensure that the databases themselves will upgrade successfully, but the other often overlooked part of the test upgrade is the testing itself. If you have 3rd parties or customizations, these all need to be tested on the new version to ensure they continue to work as before. The other thing that you'll want to test is your integrations, whether they be eConnect, Integration Manager, or some other tool. Integrations aren't guaranteed to upgrade successfully, and part of the upgrade process, especially with Integration Manager, may be to rebuild some of these integrations. 

Be aware of our Upgrade Hot Topic page. This will be your one-step destination for upgrade path information, and known issues specific to your upgrade path. Any internal issues we find get posted here, so keep checking back before upgrading each time to ensure you are up-to-date on the process.


As you're moving forward, be aware of environmental changes that will occur at the same time as the GP upgrade. Changes to Active Directory, SQL, virtual/physical, and datacenter location can all change how GP processes will run or complete. Performance can be a new issue, even if the infrastructure changes are all 'upgrades'. Major changes should be treated as a 'new' environment when determining the cause. Just because something was working on a previous deployment isn't necessarily a guarantee that it will behave the same on a new environment. The Performance White Paper is updated as information becomes available to us, the most recent version can be found at the following link.


Finally, bookmark the GP Directory page I've linked below. Anytime you are looking for downloads, hotfixes, notes, or documentation, this will be your best place to start your search.


Be sure to check back to Microsoft Dynamics GP 2018 and Year-End Update Upgrade Blog Series Schedule page to review upcoming blog posts related to Upgrading Microsoft Dynamics GP and other helpful resource links.