Hello everyone - with the release of Microsoft Dynamics GP 2018 R2, you will want to think about the steps you will have to take when upgrading Web Client.
One thing to take into consideration when upgrading the Web Client is that, you will want to verify whether you are in a single or multi-server environment. If you are running in a single server environment, you will be upgrading the Session Central Service and Session Service on one server. If you are running a multi-server environment, you will want to be sure that you are installing the update on the Session Central Server/Web Server; the same goes for the Session Service/Session Host server. Also, if you are running multiple Session Service Servers, make sure that you are upgrading all of them so that they are the same Web Client version.
You are going to notice that there is still to install Web Client and Web Components in the GP 2018 R2 install media. For all intents and purposes, they will do the same thing.
Please note that you will have the option to install/upgrade Service Based Architecture (SBA). This part of the installation is not covered in this particular article, but be aware that these options will be there. If you are not using SBA, you can right click on Service Based Architecture and SBA Session Manager and select ‘Not Available’.
You can find instructions on how to upgrade a single server environment and a multi-server environment in the Documentation\Manuals directory on the GP media. Please note that there are special instructions if you happen to be running Tenant Services. You would want to refer to the Install and Administration Guide.
Make sure to verify that the desktop client is working properly before you continue with the Microsoft Dynamics GP Web Client upgrade process; resolve any issues, and make sure that all of the users have signed of the system before proceeding.
If a web client upgrade has updated help content, you should be prompt to install the updates at the end of Web Client install. You can also use the following procedure to install the updated help content.
To ensure that the updated Microsoft Dynamics GP web client is working properly, you should clear the browser cache. This helps to ensure that the updated Application and help files are being used for Web Client.
You should verify that the desktop client is working properly before you continue with the Microsoft Dynamics GP Web Client upgrade process. Resolve any issues before you continue.