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I know it has been a rough few months, but I wanted to take some time today and alleviate possible pain points when it comes to Microsoft Dynamics GP; How do you troubleshoot GP Emailing?
To help everyone with this process I’ve created the Dynamics GP Email Troubleshooting Guide. This document is meant to walk through most of the errors you may run into when emailing out of Microsoft Dynamics GP.
The goal is to make everyone an emailing expert!
This document can be leveraged with all email functionality in Microsoft Dynamics GP, from the old Standard Report Writer Statement emailing method, to Word Templates, I even have a section on Workflow Notifications!
Notes: Currently TLS 1.0 and Basic Authentication (no MFA) are required for Exchange and Workflow emailing within Microsoft Dynamics GP. We are aware of the changes that are coming to the supportability of TLS 1.0 and Basic Authentication within our other Microsoft applications. We are reviewing the changes for a future release of Microsoft Dynamics GP.
Please feel free to comment or reach out should you have any feedback to offer.
Justin SuttonMicrosoft Email Expert
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