Karuna Karan's Profile

Karuna Karan has over 12 years of experience handling both the Sales and Delivery aspects of IT Business in the Middle-East and US with best performance all the way. Has good exposure to multi-cultural environments, industry best practices and demonstrated excellence in translating business processes & end-user requirements into functional system design that improved productivity and performance.

With passion for Dynamics 365 CRM, have implemented contemporary Microsoft technology products such as Connected Field Service Solution (Azure IOT), Project Service Automation (PSA) for Clients in Kuwait, which has become Case Study with Microsoft.

Karuna has hands on experience implementing Sales, Customer Service, Marketing, Field Service (CFS), Project Service Automation (PSA), Dynamics Portal and Power BI. Strong expertise in Business Process Re-engineering and Analysis, Solution Architecture, Project Management and IT Consultation. With domain and various industry vertical experience has delivered many challenging Projects successfully.

Holds 3 Certifications in Dynamics 365 CRM and have done couple of D365 CRM Corporate Training programs to IT companies in US & India as well.

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