I'm really just a BA/PMP who learned a lot about CRM 2013 on the fly, by necessity, when I inherited an implementation halfway through the project. I love my husband and my dogs and The Ohio State Buckeyes.
UPDATE: As of May 1 2017, I'm back in the CRM hotseat and am now my company's CRM Administrator. Looking forward to getting some training and learning from all of you!
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