I think it would be ridiculously entertaining to have a business card that read…Holly T. Kutil, Gatekeeper, don't you? At first thought you may not think being the ERP Administrator and the Gatekeeper have anything to do with one another, but I am here to share my thoughts on just how this role relates to you as the ERP Administrator, your company and your partner. The Gatekeeper is the person in charge of a gate, usually to identify (count, supervise, etc.) the traffic or flow running through it. Whatever you want to call it a guardian, a monitor, a person who controls access. Hold on, is it just me or is this starting to sound like part of the role of an ERP Administrator?
In our case the "gate" we keep is to the ERP system and we are responsible for the integrity of that system and the data as administrators. Therefore it is critical that we indeed become the Gatekeepers of what and who are allowed to access the ERP. With so many different people, duties, modules, workflows, securities, and add-ons the responsibility becomes much more than who goes there? Or who is tall enough to ride the coaster!
In the past the gatekeeper may have been much like a warden, but in today's business world that could not be farther from the truth. The new "Gatekeeper” must learn to use diplomacy and tact. To be successful as the Admin/Gatekeeper you must become a team builder, trainer and coach. Daily honing your skill sets and continuous improvement in these areas are a must for the ERP Administrator. Below are some habits and hacks to build some gatekeeper muscle from my CIO toolbox.
Keep in mind that knowing your role as the administrator is half the battle…you are on your way to becoming a ridiculously successful ERP Administrator!
Will you choose to spend some time building your Admin muscle? I expect to hear about your amazing adventures and accomplishments in 2019.
I am committed to writing "Success & The Admin” Holly’s Habits, Hacks & Helpful Hints in 2019! I hope you will enjoy it and continue our journey together in 2019.