The purpose of the Dynamics RMS Support Blog is to provide a means for our support team to provide customers information around technical fixes and possible resolutions to trending issues.
I just wanted to give a quick reminder that mainstream support for Microsoft Dynamics POS 2009 ends July 8, 2014, per the Microsoft Support Lifecycle Policy. Details on the migration path and next generation POS solution for Microsoft Dynamics POS 2009 customers will be provided prior to the end of mainstream support.
Customers who are current on a service plan can continue to access the following benefits through CustomerSource:
Paid support (including Premier, Essential, Pay-Per Incident, and Microsoft Dynamics Advantage and Advantage Plus plans or any other paid support plan) will be available through the length of extended support.
For more information related to Microsoft Support Lifecycle policies and associated product dates for all Microsoft products, see the Microsoft Support Lifecycle page.
Have a great week!
Gregg KoselMicrosoft Dynamics RMS/POS Technical Support Escalation Engineer
Thanks for the post! :)
With a quick look at the Support Lifecycle page it appears that Dynamics RMS support ends next October. With support on both RMS and POS ending is there a planned upgrade path to a newer product available or is Microsoft getting out of point of sale altogether?
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