I just wanted to give a quick reminder that mainstream support for Microsoft Dynamics POS 2009 ends July 8, 2014, per the Microsoft Support Lifecycle Policy.  Details on the migration path and next generation POS solution for Microsoft Dynamics POS 2009 customers will be provided prior to the end of mainstream support.

Customers who are current on a service plan can continue to access the following benefits through CustomerSource:

  • Previously released upgrades, updates, service packs, fixes, and regulatory/tax updates
  • Self-help support through Knowledge Base articles and online content
  • Unlimited online training

Paid support (including Premier, Essential, Pay-Per Incident, and Microsoft Dynamics Advantage and Advantage Plus plans or any other paid support plan) will be available through the length of extended support. 

For more information related to Microsoft Support Lifecycle policies and associated product dates for all Microsoft products, see the Microsoft Support Lifecycle page.

Have a great week!

Gregg Kosel
Microsoft Dynamics RMS/POS Technical Support Escalation Engineer