AI agents in Microsoft Dynamics 365 for Supply Chain Management (SCM), are designed to automate routine tasks, optimize processes, and enhance decision-making. These agents leverage artificial intelligence (AI) to help businesses streamline their operations, reduce manual effort, and improve overall efficiency. Here is an overview of how AI agents are transforming SCM in Dynamics 365 F&O:Key AI Agents for Supply Chain Management in Dynamics 365
1. Supplier Communication Agent
The Supplier Communication Agent n Dynamics 365 SCM that automates interactions with suppliers. It autonomously manages tasks such as confirming purchase orders, tracking deliveries, and identifying potential delays. This reduces the time procurement teams spend on routine follow-ups and allows them to focus on strategic activities like strengthening supplier relationships and negotiating contracts. Additionally, the agent helps mitigate supply chain risks by identifying issues and offering solutions, such as sourcing from alternative suppliers.
2. Intelligent Order Management (IOM)
The Intelligent Order Management (IOM) system uses AI to optimize order fulfillment processes. It integrates real-time data across inventory, carriers, and distribution networks to automate decision-making for order fulfillment. This system helps businesses respond quickly to disruptions by rerouting
orders or adjusting delivery schedules based on real-time data.
What are more Agents in SCM , which you are aware
