CXP Meetup June - Custom Channels!

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Location

Online event

Meeting link

https://teams.microsoft.com/l/meetup-join/19%3a4a2292728d3d4693a6c6e8159f9a2e0e%40thread.tacv2/1718642416976?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%22c315e6a5-fcee-4299-a3d6-846b979d1e9a%22%7d

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Topics

Supercharge D365 Customer Insights Journeys with custom channels 🤯

Details

Dynamics 365 Customer Insights Journeys offers great out-of-the-box capabilities to create individual customer journeys with personalized interactions with all your customers on multiple channels 🚀

But did you know that it also offers powerful extensibility capabilities? One of them will be highlighted in this session: Custom Channels. With custom channels, you can extend your customer journeys in a very flexible and supported way to reach customers on whatever channel they are 💪

In this session, we will do a live demo of creating a custom channel and highlight what to be aware of 🔥

Community site session details

CXP Meetup June - Custom Channels!

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