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Session Id :
Dynamics 365 Community / User groups / Customer Experience User Group / CXP Meetup June - Custom Channels!
Learning

CXP Meetup June - Custom Channels!

6/24/2024 8:00:00 PM | 6/24/2024 8:00:00 PM to 6/24/2024 9:00:00 PM Romance Standard Time | 2 registered

6/24/2024 8:00:00 PM 6/24/2024 8:00:00 PM - 6/24/2024 9:00:00 PM 6/24/2024 9:00:00 PM Romance Standard Time | 2 registered

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Location

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Topics

Supercharge D365 Customer Insights Journeys with custom channels 🤯

Details
Dynamics 365 Customer Insights Journeys offers great out-of-the-box capabilities to create individual customer journeys with personalized interactions with all your customers on multiple channels 🚀

But did you know that it also offers powerful extensibility capabilities? One of them will be highlighted in this session: Custom Channels. With custom channels, you can extend your customer journeys in a very flexible and supported way to reach customers on whatever channel they are 💪

In this session, we will do a live demo of creating a custom channel and highlight what to be aware of 🔥

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