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Customer Insights - Data

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Customer Insights - Data forum Data Mapping, Measure & Prediction Templates

Last replied Posted on by AS-15051122-0

In Dynamics 365 Customer Insights - Data, is it possible to setup your own templates so that:When connecting Dataverse all your data mappings, dedupli...

1
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Customer Insights - Data forum Customer Insights - Data Connector

Last replied Posted on by Cleo

Hello, I have a D365 Customer Insights - Journeys application that I want to connect to an existing CI Data instance. When I select the Customer ...

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Customer Insights - Data forum One-Click Unsubscribe option is not working

Last replied Posted on by Gowtham89 134

Dear Team, One-Click Unsubscribe feature switch has been enabled in our environment. But still the email that was sent using Outbound marketing d...

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Customer Insights - Data forum Accessing Customer Insights

Last replied Posted on by BM-02050655-0 8

Good day We subscribed for the below license on Tuesday and have not been able to access the app I cannot locate it under Dynamics 365 Apps, plea...

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Customer Insights - Data forum Time Series Trend Analysis With Box & Whisker Plots

Last replied Posted on by Community member 14

I have some free output from a process I developed that uses Outlier detection based on the box & whisker plot to find time series trends and patt...

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Customer Insights - Data forum Create a new column

Last replied Posted on by Shaomin 7

 Am i able to change the prefix of the schema name (e.g. cr601 to contact_)? trying to create a new column from make.powerapps.com 

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Customer Insights - Data forum Emails not sending

Last replied Posted on by Community member 9

Hi, I've setup a customer profile segment, defined the audience in CI-J for which email field to use. But when I activate the journey, nothing ge...

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Customer Insights - Data forum Co pilot to connect to company's Dynamics 365

Last replied Posted on by JAG79 17

How do you connect to my company's CRM (Dynamics 365) please. At the moment there is a co-pilot in customer insight Dynamics app, does not recogn...

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Customer Insights - Data forum Emails took 24hours to get delivered

Last replied Posted on by Community member 2

Hi all ,  I have a very simple journey configured and the segment members were around 5K  which took around 24 hours for all the emails...

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Customer Insights - Data forum Does this (limitation) still stand

Last replied Posted on by Wiz of D365M 26

When you export a segment to Dynamics 365 Customer Insights - Journeys, the resulting segment will only contain contacts already in Customer Insights ...

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