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Customer Insights - Journeys

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Customer Insights - Journeys forum Importing Consent via Excel imports

Last replied Posted on by jnicophene 58

Hi Partners! A client of mine would like to import consent details from MailChimp into CI-J. I downloaded the template from /Templates for Data I...

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Customer Insights - Journeys forum Adding a Contact Point in Contact Point Consents via created Lead

Last replied Posted on by MA-01051425-0 4

Hi all, is it possible to add a Contact Point into the entity Contact Point Consents from a newly created Lead when a certain field is populated? If s...

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Customer Insights - Journeys forum Using outbound events while using real time consent center?

Last replied Posted on by Megancs98 49

Hi, My client is currently using outbound marketing and a power portal to host event forms. They would like to transition to real time to use the...

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Customer Insights - Journeys forum Registering additional guests for real time marketing events

Last replied Posted on by Megancs98 49

Hi,  My clients needs the possibility for registering additional guests for a real time marketing event. Eg. a person is signing up for...

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Customer Insights - Journeys forum D365 Marketing - WhatsApp Channel (Incoming/Outgoing) messages

Last replied Posted on by EBMRay 863

Hello, I have a customer that is looking for a marketing tool to automate their digital campaigns and below are the most relevant channels that he's interested in: 1. WhatsApp (Incoming/Outgoing) messages 2. Emails (incoming/outgoing) 3. SMS (...

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Customer Insights - Journeys forum Prefill Realtime Forms

Last replied Posted on by PaulineKolde 417

Hi Community,  is there a functionality to prefill the realtime forms for leads or contacts? I created a form in realtime and i use the...

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Customer Insights - Journeys forum Quiet times

Last replied Posted on by SH-30040949-0 10

Hello. When I try to edit quiet times in Marketing, I'm unable to set it to a time that's pm. When I choose 7 pm, it swaps to am. How can this be...

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Customer Insights - Journeys forum Marketing Dynamics - How can I use email templates that are in outbound in CRM

Last replied Posted on by Keyleen 25

Hi, I have created lots of email template campaigns in Outbound marketing. Some of them have links to our marketing materials and/or have great information about our proposition. Is it possible to use them in the CRM In the section Timeline > S...

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Customer Insights - Journeys forum Using Power Automate with real-time journeys

Last replied Posted on by jwcpc 81

Hi Just wondering if people have experience using custom triggers in real time journeys to trigger a power automate flow and how it fares with la...

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Customer Insights - Journeys forum Marketing Analytics/Reports with PowerBI in RTM

Last replied Posted on by Community member 2

Dear Community we would like to build datasets using Dataverse Data and behavioural Data (email opens, etc). There is now a preview feature ...

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