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Thank you for sharing on the community Forum.
As per the issue description, I would like to suggest to open a service request to find the cause of timeout and to force the bulk delete in the backend.
To submit your next support request, check out our new Dynamics 365 Help + Support Portal. The portal is easy to use and provides a support experience tailored to the needs of Dynamics customers. Dynamics 365 administrators can access the portal at admin.powerplatform.microsoft.com.
This is for a customers tenant so we don't have access to submit this way. Can we not submit this type of request via a MS support ticket? I can check with the customer to see if we can get access.
To investigate the issue we will need to have access to the organizaiton. For that reason, you will need to request customer to open the case.
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