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I download the D365 VM from LCS and trying to activate POS.
I followed this documentation ( Configure, install, and activate Modern POS (MPOS) - Commerce | Dynamics 365 | Microsoft Docs )
and when trying to Create new identity I got this error.
The attempt to create external identity test@XXXX.com for worker Logic Tec Tec failed. A error has occurred and we are unable to create a new external identity. This may be due to one or more of the following reasons. Please contact your system administrator. - A connectivity error has occurred and your HQ can't connect to the external identity provider end point (AAD endpoint). - The Password used for creating the external identity is not a strong password (try a password that includes upper/lower case, numbers, and special characters). - There could be an existing external identity account with the same external name/alias. Please try again with a different alias. - The user may not have permissions to create an external identity for this tenant (try using a tenant administrator account).
any help with this issue??
I do not see any similar issue posted to us earlier. If you will not get any suggestion there, please create a support case so we can assist you.
thanks for your reply
I thought this should be an easy thing to solve.
I just downloaded the VM and made no change.
but couldn't get the MPOS to activated
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