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We have a requirement for D365 cloud POS where a client does a EFT payment (bank transfer) into the organizations account. A proof of payment is then sent and the POS user should then be able to update the customer account with that payment details using POS. After that has been done, the user should be able to pay outstanding invoices for the client on POS using the customer account payment.We have tried setting up a payment method (EFT) for the store and setting the operation as pay cash, but in the posting fast tab selected the ledger account relevant to where the EFT payments should be captured. in theory, when we test this, it does work for paying the customers invoices, but the payment is still posting to the cash ledger account, and not to the set up ledger account on the stores payment methods.Any insights, advice on this matter will be much appreciated.Thank you,Willem.
please create a support case for us, we need to verify more details to be able to assist.
Thank you for your reply, but after a meeting we decided to do this differently.
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