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I'm having issues on setting up the customer portal with D365.
I've installed the Customer Self Service Portal 126.96.36.199 from the D365 Admin Center.
This creates a Portal tab within D365, and a portal Customer Self Service website, so it seems. Although I cant see the URL for site. I haven't been given any configuration screen for assigning a url, site name etc.
Now when I follow the docs, it asks me that within the Admin Center go to Instances > Portal Add-On > Manage. After filling out the Portal Details I get the following error:
An unexpected error has happened. Please try again or contact support. Error Id: 4000 6019f8a7-25d2-44cf-a705-527ad29d59b9
Can I clarify that within the D365 Admin Center, that the "Customer Self Service Portal 188.8.131.52" solution that is found under "Instances", is completely separate from the "Portal Add-On - NotConfigured" that is found under "Applications"
Has anyone had any success recently with installing the Portals through the D365 subscription?
Having the same issue.
Have a trail version of D365 and installed the preferred solution Customer Self-Service Portal; then go to Applications, Portal Add-On manage to bring up Config Page, enter the details required click submit and get the error:
Error ID: 4000 e2ca571-e696-49c2-98c5-d671063166cb
would also like to know if anyone has had any success in installing/configuring the Portal?
Recent update seems to have broken the Portal Management functionality. I just tried it and I got the same error. Two months ago I wrote an article about how to provision a portal and it worked fine then. Please create a support ticket with Microsoft. Below is my article.
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