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I am looking to integrate SMS and Dynamics 365 Customer Service Omnichannel. Has anyone integrated Twilio or TeleSign with Omnichannel. Why did you choose one over the other?
The following links provide the setup process with Twilio and TeleSign respectively:
Configure an SMS channel for TeleSign | Microsoft Docs
Configure an SMS channel for Twilio | Microsoft Docs
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
I was asking, do you prefer Twilio or TeleSign as an SMS provider?
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