Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Is there any way to capture the information from chat bot if user is using desktop or mobile browser?
We have Protal. User access the protal and thro' chat bot user create Case.
User can use wither desktop or mobile web browser to access protal and create case. Can we capture the source in chat bot? if user is using desktop or Mobile?
You can download up to seven days of bot conversation transcript sessions from the past 30 days directly from the Power Virtual Agents portal.
You can also download and view chat transcripts in the Power Apps portal.
Download chatbot sessions - Power Virtual Agents | Microsoft Docs
Thanks for response.
Link does not serve my purpose. I need to know, if record created is it from desktop or mobile brower
Business Applications communities