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we have dynamic 365 online crm application. we want to monitor the application health, service performance,application down time..etc.
Thanks in advance.
Microsoft provide the following to monitor Dynamics 365 / CRM performance.
1. Organization Insights solution - Install the solution to get the details about your specific instance.
Here is a link on How to and about - Org Insights
2. Application Insights - You can use Azure Application Insights to get, track and monitor application performance / usage and availability data
Here is a link to Application Insights
Here is how to use it with Dynamics CRM / 365
Hope this helps.
With App Insights, the fully loaded client pages can only be monitored but not the actual Dynamics 365 & its backend components. It will give the stats but doesn't fulfil the entire monitoring.
In Dynamics 365(cloud), we may monitor the service endpoints with OData queries to achieve the basic level of monitoring.
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