Automatic Update Policy for Field Service
The Field Service (FS) solution will enable system-driven, automatic updates, in alignment with other Microsoft announcements that have highlighted the improved update process for Dynamics 365.
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How are Agreements Mapped to work orders? i have added a few new fields to the booking request form but i cant seem to find the mapping relationship to a work-order
Take a look at this documentation: docs.microsoft.com/.../set-up-customer-agreements
When you setup the Agreement Booking and have it auto generate work orders (based on recurring schedule setup), there is a process in the backend that will run (at a predefined time) and generate the work orders based on your setup.
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