Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Field Service updates!Learn about the key capabilities and features of Dynamics 365 Field Service and experience some of the new features.
Download overview guide | Watch Field Service video
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I am working on configuration and setup of "Field Service Mobile" Application and we already have licence for "Field Service".
The setup and customization requires the "Woodford" Solution to import into CRM.
So my question is that - "Do I need to buy a "Woodford" licence to use field service mobile application or it is included under field service licence?"
If "Yes", Then why we choose "Field service mobile" application and what is the difference between "Resco mobile app" and "Field service mobile"?
If "No" then how and where do I get full version of "Woodford"?
Thanks in Advance
No need to buy any additional license.
Woodford installation: docs.microsoft.com/.../install-field-service
Then follow steps #4 and #2.
Last step - activate your Woodford license (one-time effort, this step will be removed in the future): docs.microsoft.com/.../activate-fs-mobile-app-license
Thanks for the reply but this method will only extend the licence for 1 user and field service application can be used by multiple fields service users/contacts having different or same characteristics.
Example- we have extended the licence for one user but here we have multiple resources of contact/user type. How do they use this application and how do they login in to the application?
Access to woodford solution shall be required to developer / administrator / super user. This is required to configure screens / making changes specific to mobile app.
Access to D365 field service mobile app is governed by Dynamics 365 Field Service License.
Resources (Type: User - With Field Service Full License) will be able to log-in and access information from D365 Field Service App.
Resources (Other than Type = User) will not be able to log-in to D365 Field Service Mobile App.
Even though it states 1 Woodford license, this is system-wide for all developers. As pointed out in the previous thread, end users require a license and the user must be registered as a bookable resource.
Exactly, this is what i am asking about now for those bookable resource do i need to buy a licences?
If a bookable resource is expected to access information from Dynamics 365 Field Service Mobile App, then D365 User License is required.
For other type of bookable resource e.g. contact, account, crew, pool, etc. license is not required. And these resources will not be able to log-in to D365 Field Service System and D365 Field Service Mobile App.
Business Applications communities