Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Field Service updates!Learn about the key capabilities and features of Dynamics 365 Field Service and experience some of the new features.
Download overview guide | Watch Field Service video
2021 Release Wave 1Discover the latest updates and new features to Dynamics 365 planned April 2021 through September 2021.
Release overview guides and videos Release Plan | Preview 2021 Release Wave 1 Timeline
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
I have scenario in which we want to stop the field of agreement sub statuses to change when we change the system status field. Currently, if I change the system status from Active to Expired, the value in the sub status which is for example set to renewal gets automatically update to the value with respect to system status or sometimes lost its value. How can we stop this or remove the link in between them?
Any help or suggestion would be highly appreciable.
Unfortunately, you can’t stop agreement sub status changing when we change the system status, which is by design.
The sub status field value is from the Agreement Substatuses entity.
From above screenshot, you can see every sub status record must be select one System Status, so when you change system status, the original sub status must be changed because that it doesn’t belong current system status.
As you mentioned, “sometimes lost its value”, It exists for two reasons.
1.the system status have no sub status, ‘Canceled’ not be selected in above screenshot.
2.It has many sub status, like ‘Expired’.
If you want to avoid that, you can select one sub status of ‘Expired’ and change default Substatus field value to ‘Yes’.
Then in Agreement form, when you change system status to ‘Expired’, it will not lose value.
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
Business Applications communities