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In transaction Customer Payment Journal> Customer Payment -Is there a way to set up D3FO to automatically write-off payment residuals balances (within a specific amount range; example: over/under $50) for individual invoices after payment journal has settled? $50 is the amount that has been established as the threshold for automatic write-off w/o approval. If an invoice is short paid by $25, I would like it set up to automatically write off to the specified Write off GL account upon payment journal approval/settlement. Trying to reduce the time and inefficiency with clearing something that should be automatically cleared.
Thank you in advance for any information you can provide.
Please take a look at blog below that explain how you can simplify the write-off process.
The process describe here (dynamicsax-fico.com/ might help. It describes the process in AX2012, which is however similar to D365FO.
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