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Session Id : yNWxZNaPXz4ba4ZgagGxxi
Customer experience | Sales, Customer Insights,...
Suggested answer

Content Block behaves different

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Posted on 24 May 2021 07:43:03 by 160

Hi all,

I've been using the same content block for a long time. Today I realised that my social media icons that are in one block to have them on the same "row", stack themselves as soon as I put the footer in an email.

This is how the icons look in the content block, editing and even when I press go live:

Screenshot-2021_2D00_05_2D00_24-at-09.36.27.png

And this is how the look when I insert the same footer in an email:

Screenshot-2021_2D00_05_2D00_24-at-09.36.55.png

I haven't changed anything. For about 3 days ago it worked just fine. Is there a new/easier way to get your icons to display on the same row, or what could i do to not make this happen? 

Thank you!

  • Suggested answer
    Nya Profile Picture
    29,058 on 27 May 2021 at 08:14:19
    RE: Content Block behaves different

    Hi Filippa,

    The layout performance of emails still depends on the specific email client and needs to be adjusted on a case-by-case basis. It may be that after one client has been adjusted to meet the requirements, problems may arise again in other clients.

    So it is recommended that you check the results of each client in the Inbox Preview before sending to decide.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Filippa f Profile Picture
    160 on 25 May 2021 at 08:20:49
    RE: Content Block behaves different

    Hi Nya,

    Thank you I will try that! :)

    Do you perhaps know if It's possible to stack a content block?

    I have an devided up an email in different blocks, but they won't stack on mobile. Do you maybe know something about that?

    Thank you!

  • Suggested answer
    Nya Profile Picture
    29,058 on 25 May 2021 at 01:25:41
    RE: Content Block behaves different

    Hi Filippa,

    It is recommended that you split the three icons into three columns in a row to keep them side by side.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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