In the previous post I highlighted some of the recent updates on Dynamics 365 licensing. Now let’s have a look at how the birth of Power Platform has further expanded the licensing options for delivering business applications to customers. Just like before, the content is taken from my session at Dynamics Power 365 Saturday London 2019 and you’ll find the complete slide deck on SlideShare:
Common Data Service for Apps (CDS) environment is essentially the same as a Dynamics 365 Customer Engagement instance, just without the first party apps from Microsoft. If you can get CDS both via PowerApps license as well as Dynamics 365, then it’s important to understand what the subtle differences there may be. Currently at least these features are missing from a pure CDS environment when you provision it for PowerApps and not Dynamics 365:
There are interesting differences in how the licenses grant you resources when comparing Dynamics 365 CE and PowerApps. On the storage side you get the same starting 10 GB per tenant and as you purchase more user licenses they give you more storage quota. As for the actual instance/environment count, on the Dynamics 365 side you need to pay for additional sandbox and production instances (roughly €125 & €460 per month). PowerApps is far more generous in this sense, as each P2 user license gives you 2 environments. With 100 users you could therefore have 200 environments for your organization, which sound like a ludicrous amount if you’d think of them as CRM instances. That’s where the broader business application scope of Power Platform and the citizen developer mindset clearly differs from the Dynamics way of doing things in a controlled, centralized manner.
One area which Microsoft has left very unclear in their licensing documentation is what level of PowerApps user rights are included in the non-Enterprise Dynamics 365 licenses. A recent presentation finally listed the restrictions that licenses like Team Member, Sales Professional and Customer Service Professional face in their ability to leverage PowerApps. With the new feature that allows embedding canvas apps into model-driven app forms, the rights of all Dynamics 365 licenses now do include access to these embedded experiences. However, running any standalone PowerApps canvas app is NOT included in these cheaper licenses, so you’ll need a separate license for those scenarios (like PowerApps P1, or the rights bundled in Office 365).
Looking at it the other way around, what Dynamics 365 style of functionality you get access to with a PowerApps license, the differences between P1 and P2 can be a bit tricky to understand in real world scenarios. Sure, P1 is limited to canvas apps usage only, but also on that side we have exclusions for restricted entities and complex entities. The concept of “complex business logic” is the real gotcha, though, as enabling real-time workflows or plug-ins for an entity will instantly switch the requirement level to P2 license. Here’s how you might fall into this trap:
For anyone who’s either been building more advanced apps or has planned to do this and has stayed within the PowerApps & Flow licenses bundled in with Office 365 subscriptions, you’ll need to pay close attention to the updated license terms that came into effect on February 1st. In short, usage of custom connectors, HTTP custom actions and on-premises data gateway were moved to PowerApps P1 level and are no longer “free” with Office 365 plans. For a deeper dive into the practical implications of this change, be sure to check out this comprehensive licensing guide to Microsoft Flow and PowerApps by MVP Jussi Roine.
The push for getting organizations to adopt CDS environments as the basis for their PowerApps canvas apps and therefore upgrading their license package to the paid tier of PowerApps P1 will be a milestone Microsoft undoubtedly wants to reach. This can initially be a hard sell if there aren’t that many apps in production use and the cost of these advanced features would have to be absorbed into their business case calculations. However, if this can be viewed as a proper platform story that is about acquiring licenses for the common foundation of hundreds of apps to come, then the math is far more favorable.
Model-driven apps and P2 of course represent another big jump in the relative cost of a single license vs. P1 and “free” Office 365 license. Then again, when viewed from a Dynamics 365 perspective, the ~€34 price of P2 is so much cheaper than a Sales Enterprise app license at €80 (and with none of the Sales Professional limitations) that even building your custom Sales app on top of the platform becomes an interesting scenario. That’s one of the changes that has take place with the Dynamics 365 licensing guide wording, as the earlier restrictions about replicating existing 1st party app features have been removed:
That’s it for the licensing mysteries that I had the pleasure of covering in my 365 Saturday session. Grab the full deck from SlideShare and keep in mind that by the time you read it these licensing terms may well have changed already! For example, the PowerApps licensing page on docs.microsoft.com was updated on Feb 1st and there was a new January 2019 version of the Dynamics 365 Licensing Guide published already.
The post Demystifying Dynamics 365 & Power Platform Licensing: Part 2 appeared first on Surviving CRM.